A clear purchase.
Your account.

What you’re buying

Your selected licence shows the product, currency, device allowance, billing period and terms before checkout. A one-time licence has no recurring charge. A subscription states its renewal period. Your order keeps a copy of the terms you purchased.

Price and tax

Prices use the currency shown with the licence. Applicable tax is added when the selected price excludes tax. Stripe shows the final total before payment. Your bank or payment provider may charge for currency conversion.

Your account and software access

Your purchase belongs to the Xidents account you sign in to before checkout. Using another email with Stripe or Link does not change ownership. Product access appears in My products after payment is confirmed. Downloads and activation follow the product’s supported platforms and device limits.

Subscriptions

A subscription renews on the billing schedule shown at checkout. Open Orders & billing to manage payment details and available cancellation options through Stripe. Access follows the paid period and the cancellation shown in your billing account.

Refunds and payment problems

For help, email support@apps.xidents.com.au with your order reference and a description of the problem. Do not send card details. We’ll review your request and the remedy that applies. Nothing in these terms removes rights you have under applicable consumer law, including Australian consumer guarantees.

A full refund ends the software licence supplied by that purchase. Partial refunds preserve its access. A payment dispute may suspend that purchase’s access while it is reviewed. Other purchases and gifts remain independent. An offline device may retain its existing signed permission until it expires.

Privacy

Stripe handles payment details. Xidents records the order, payment references and licence needed to supply and support your purchase. See website privacy and the product’s privacy information.